Wednesday, 12 March 2014

Approval Process

An approval process includes the following elements:
  • A name and description to distinguish it from other approval processes.
  • Entry criteria if you only want records with certain attributes to be included.
  • A designated user who can approve requests.
  • Settings to specify who, if anyone, can change a record once it has been submitted for approval.
  • Any number of steps that determine the sequence of actions to take when a record matches the criteria. Each step can have up to 40 actions, 10 of each type: email alerts, field updates, tasks, and outbound messages.
  • Up to 40 additional actions that occur when a record is initially submitted.
  • Up to 40 additional actions that occur when a record is approved.
  • Up to 40 additional actions that occur when a record is rejected.
  • Up to 40 additional actions that occur when a record is recalled.
For sending approval through email the following settings needs to be enabled .

Go to Setup--> Create ---> Workflow Approvals --->Settings and enable as shown below

Here one important things that should be kept in mind is that the User who approves on a certain object should have the correct permissions to do so. This can be done using Permission Set






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